Frequently Asked Questions: My Cancun Tours

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FAQs -Frequently Asked Questions


1. Making a reservation.


In our website you will find an easy way to book any tour or activity in your vacations. At first, you will choose the destination that you are staying at, and then you pick an option from our category list, then, you can choose the specific tour that you want, you will find information about that one, schedule, includings, and when you decide it, only click in the book button and that is all, follow the simple stemps and you will be ready for the adventure.

2. Pick Up, Boarding Pass and conditions.

  • IT IS MANDATORY TO PRESENT YOUR PRINTED BOARDING PASS BEFORE BOARDING.
  • You will sign the boarding pass before boarding.
  • Remember that the SCHEDULE TIME, marked on each tour, IS NOT YOUR PICK UP TIME, that one will be send to you with your confirmation, so please check it.
  • Do not forget that when you buy with us, you are accepting the terms and conditions of our company.

3. Transportation from airport.


Be careful at Cancun airport, as all the people know is disgusting to pass trough the OPC and persons who try to sell us something, so if you prefer to be protected and have a nice treatment, in a private luxury van, with air conditioned, and really good price, we can provide you that service only booking for that. For more info : http://www.mycabotours.com/transfers/

4. Do I need a credit card to purchase in the site?


Yes you do. We can not place your reservation unless it is paid with a valid credit card.

5. Is it secure to provide my credit card information?


Yes it definitely is, because in order for us to make the purchase process quick and safe for both buyer and supplier we have implemented a secure tool to make the transactions so you do not have to worry; you are purchasing in a safe site. You can verify SSL (secure socket layer) seal at the bottom of the page.

6. Things that you will need for any tour.


We suggest you that things that you will never forget when you go in a tour:
  • Bring some cash with you, around $20 or $30 usd p.p.
  • In every place that you visit, you will found there public phones, so if you need, buy a phone card in any store.
  • You do not need to bring with you a lot of bottles of water or provisions like you are going into a safari, at any places there are stores, restaurants or meeting points, that offers water and beverages, food, snacks, and restroom service.
  • If you are going to Xcaret, Xel-Ha, or any kind of park like this, please remember that you will not be able to use the regular sunblock or tanning lotions that you find in any place, protecting the nature they only permit to use bio-degradable sunblock or tanning lotion.
  • Please, at any time, if you have a question, do not doubt in ask it.


The prices of products and services in this WEB site may be published in different currencies, for charges, the amount of the transaction will be converted and charged in US dollars or Mexican Pesos depending your account currency using the currency exchange rate of the bank or the one published in the Mexico´s Official Gazette.
 

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Tours List

Dolphin Experience for Families in Cabo  |  Swimming with Dolphins in Cabo - Dolphin Swim & Ride  |  Swimming with Dolphins in Cabo - Royal Swim Plus  |  Double Off Road Runners  |  Glass Bottom Boat Tour in Cabo San Lucas  |  Kayak rental for two.  |  Glass Bottom Kayak and Snorkel at the Arch  |  Parasailing in Cabo San Lucas  |  Waverunners in Cabo San Lucas - 1 Hour Tour  |  Snorkeling in Cabo San Lucas + Waverunners  |  Cabo Bungee Bombers  |  Caborey Premium Dinner Cruise with Show Included  |  Caborey Mexican Dinner Cruise  |  Snorkeling in Cabo San Lucas with Caborey - Lunch Included  |  Whale Watching in Cabo San Lucas with Caborey - Breakfast Included  |  La Candelaria & Migriño Beach ATV Single  |  Double ATV Migriño Desert and Beach (Minimum 2 paxs)  |  Real Baja ATV Single  |  Sunset Beach Tour ATV Single  |  Outback & Camel Safari  |  Discover Scuba Beginner  |  Certified Divers (2 tanks)  |  Open Water Dive  |  PADI Advanced Open Water Course  |  Open Water Referral  |  Dolphin Encounter Cabos  |  Dolphin Experience Cabos  |  Dolphin Trainer  |  Explore Los Cabos  |  Explore La Paz  |  Explore Todos Santos  |  Flying Tortuga Zip LInes  |  Puerto Los Cabos Golf  |  Cabo Real Golf Field  |  Hideaway Villages  |  Land & Sea Expedition  |  Land´s End  |  Moon Zipping  |  Outdoor Zipline Adventure  |  Cabo Fiesta Dinner Cruise  |  Party Sunset cruise  |  Snorkel at Santa Maria Bay  |  Tropicat Jazz & Wine  |  Whale Watching in Catamaran.  |  San Jose Deluxe  |  Cabo San Lucas City Tour  |  The Sling Swinger Pendulum Swing  |  Snorkel by the Arch  |  Snorkel & Sea Adventure  |  Whale Watching Photo Safari  |  DOLPHIN SWIM - DOLPHIN EXPERIENCE: ENCOUNTER CABOS

Destinations
Cancun  |   Cabos  |   Vallarta  |   Mazatlan  |   Huatulco  |   Ixtapa  |   Veracruz  |   Guanajuato  |   Mexico City  |   Mexico Circuits  |   Europe
San Luis Potosi  |   Jalisco  |   Chihuahua  |   Monterrey  |   Tijuana  |   Toluca  |   Chiapas  |   Yucatan  |   Oaxaca  |   GoCaribe

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